Policies
At Empowering Beauty, we believe in fostering a safe and enjoyable environment for all our valued clients. Our policies are thoughtfully designed to uphold the highest standards of professionalism, confidentiality, and customer satisfaction. By adhering to these policies, we ensure exceptional service, ethical practices, and your well-being throughout your beauty and transformation journey.
1
Deposits
To secure your appointment, a deposit of 50% is required to be paid when booking online. If an appointment is booked in person or through the phone, this deposit must be paid within 48 hours of the booked appointment. This amount will go towards your overall service cost.
If no deposit or confirmation is given, your appointment will be at risk of being replaced. Deposits are non refundable. If booking needs to be rescheduled or cancelled before the 48 hour period, the deposit will be put towards store credit for services and products.
2
Cancellations
At least 48 hours notice is required for cancellations and reschedules. Within this 48 hour period, it will mean a loss of deposit. Late cancellations may result in a cancellation fee depending on the service.
However, we do understand that life gets crazy so don't be afraid to give us a call before your appointment and we'll see what we can do.
No-Shows are not appreciated due to our limited spots and availability.
3
Deals and Discounts
Discount codes are only to be used on full priced services unless stated otherwise. Discounts are not valid on Packages, Memberships or already discounted services. For any further questions, reach out to one of our Beauty Therapists.
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Gift Vouchers can only be used on FULL PRICED SERVICES.
These cannot be used on products, memberships, injectables or
cosmetic tattooing.
4
Packages
Packages are to be paid for upfront. Afterpay and Zip Pay is available, as well as the option to bank transfer. Cancellations within 48 hours of the appointment and failure to arrive on time will mean a loss of session. Refunds not available for Memberships/Packages. Further discounts and vouchers cannot be used on the Package.